Privacy Policy
Last updated: November 2025
At Printine, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit our website printine.com or use our services.
By accessing or using our website, you agree to the terms described below.
1. Information We Collect
We collect personal information that helps us provide our services and improve your experience.
(a) Information You Provide Directly:
- Name, email address, phone number, billing and shipping address
- Payment information (processed securely via third-party providers like Stripe, PayPal, or Shopify Payments)
- Images, designs, or personalization details submitted for print-on-demand products
- Messages or correspondence with our support team
(b) Information Collected Automatically:
- IP address, browser type, device type, operating system
- Usage data such as pages visited, time on site, and referral sources
- Cookies and similar technologies (see Section 6 for more details)
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate about your order (confirmation, shipping, or support)
- Provide personalized shopping experiences
- Improve our products, website, and marketing
- Detect, prevent, and respond to fraud or unauthorized activities
- Comply with legal obligations
We will never sell or rent your personal data to anyone.
3. Sharing Your Information
We share your data only with trusted partners necessary to operate our business:
- Print partners and fulfillment centers – to produce and ship your order
- Payment processors – to securely process payments
- Shipping carriers – to deliver your products
- Analytics and advertising providers – like Google Analytics and Meta (Facebook) Ads
- IT and security providers – to maintain our platform
All partners are required to comply with applicable data protection laws (including GDPR and CCPA).
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
- Contract performance – to fulfill your purchase
- Legitimate interests – to improve services and prevent fraud
- Legal obligation – to comply with applicable laws
- Consent – for marketing or optional cookies
You may withdraw your consent at any time.
5. Your Rights
Depending on your location, you may have the right to:
- Access and obtain a copy of your personal information
- Request correction or deletion of your data
- Object to processing or restrict how we use your data
- Withdraw consent for marketing communications
- Request data portability
To exercise your rights, contact us at 📧 support@printine.com.
We’ll respond within 30 days as required by GDPR and CCPA regulations.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your shopping cart active
- Remember preferences
- Analyze traffic and improve performance
- Personalize content and ads
7. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the right to:
- Know what personal data we collect and how we use it
- Request deletion of your personal data
- Opt out of the “sale” or “sharing” of your information (we do not sell data)
- Receive equal service even if you exercise privacy rights
To make a CCPA request, please email 📧 support@printine.com with the subject line "CCPA Request".
8. Data Retention
We retain your data only as long as needed to:
- Complete your order
- Resolve disputes
- Comply with legal requirements
You can request data deletion at any time by contacting us.
9. Data Security
We use industry-standard security practices, including SSL encryption and secure servers, to protect your personal data.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to children under 16 years old.
We do not knowingly collect personal data from minors. If we learn that a child has submitted data, we will delete it promptly.
11. International Transfers
If you access Printine from outside the United States, please note that your data may be transferred to and processed in other countries where our fulfillment partners operate.
We ensure all transfers comply with applicable data protection laws.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new "Last Updated" date.
We encourage you to review it periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact our team:
1. Information We Collect2. How We Use Your Information3. Sharing Your Information4. Legal Basis for Processing (GDPR Compliance)5. Your Rights6. Cookies & Tracking Technologies7. California Consumer Privacy Act (CCPA) Rights8. Data Retention9. Data Security10. Children's Privacy11. International Transfers12. Updates to This Policy13. Contact Us